Our Commitment:

At Mejor Mart, your satisfaction is our top priority. If for any reason your product doesn’t meet your expectations, we offer a simple and hassle-free return policy to ensure a great shopping experience.

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Return Conditions:

1. You can return the product within 7 days of receiving it.
2. The product must be in its original condition, including packaging, tags, and accessories.
3. Returns will not be accepted if the product is:
   • Used
   • Damaged
   • Missing its original packaging or tags.

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Return Process:

1. Contact Us:
   • Reach out to our customer care team via phone, WhatsApp, or email.
2. Initiate the Return:
   • Start the return process through our official website, WhatsApp, or email.
3. Provide Details:
   • Fill out the return form with the required information (order ID, product details, and reason for return).
4. Return Pickup/Drop-off:
   • Coordinate return pickup with our team or drop off the product at the designated location (details will be shared during the process).

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Refund Policy:

1. Once the return is confirmed, we will initiate the refund process within 7 business days.
2. The refund may take additional time based on your payment method or bank policies.
3. Refund options:
   • Bank transfer or original payment method for online payments.
   • Mobile wallet (Bkash, Nagad) for COD payments.